Ex CXO Business Leader, Consultant/ Change Catalyst, Leadership Coach. Over 32 years of experience in best-in-class global MNCs, such as Amex, GE, HCL, Zenta, HIRCO and Convergys. Held Business leadership and P&L ownership across India, EMEA, APAC and China. Managed large customer-centric service delivery organizations in the customer services, financial services, technology/ telecom, real estate and BPO/KPO sectors.
